Privacy Policy

We value your privacy and is committed to protecting your personal information.
This Privacy Policy explains what data we collect, how we use it, and the choices you have when using our website and services.

By accessing our website, creating an account, or purchasing from us, you consent to the terms described in this Privacy Policy.

Information We Collect

We collect information in three main ways:

A. Information You Provide Directly

When you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact customer support

W may collect:

  • Name, email, phone number
  • Shipping and billing address
  • Payment information (processed securely through third-party gateways)
  • Account login credentials (if applicable)

B. Information Collected Automatically

When you visit our website, we automatically collect:

  • IP address and device information
  • Browser type, operating system, and access time
  • Pages viewed, time spent, and referring URLs
  • Cookie data (see Section 6 below)

C. Information from Third Parties

We may receive limited data from payment processors, analytics providers, and marketing partners to improve service quality and prevent fraud.

How We Use Your Information

We use your information for legitimate business purposes, including:

  • Processing and fulfilling your orders
  • Managing payments and shipping logistics
  • Responding to your inquiries or support requests

  • Sending order confirmations and product updates

  • Personalizing your shopping experience
  • Analyzing website traffic and user behavior
  • Complying with legal or regulatory obligations

We do not sell or rent your personal data to third parties.

How We Share Your Information

We only share your data with trusted partners who help us operate our business, including:

  • Payment processors (e.g., Razorpay, Stripe, PayPal)
  • Shipping and logistics providers
  • IT and analytics services (e.g., Google Analytics)
  • Email service providers (for newsletters and order updates)

All partners are required by contract to safeguard your data and process it only for authorized purposes.

Data Retention

We retain your personal data only as long as necessary to:

  • Complete the purposes outlined above, or
  • Comply with legal, accounting, or reporting requirements.

When no longer needed, your data is securely deleted or anonymized.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze user behavior
  • Deliver relevant advertisements

You can manage or disable cookies through your browser settings. However, doing so may affect your experience on our website.

Your Rights

Depending on your jurisdiction (e.g., GDPR in the EU, CCPA in California), you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to update or correct inaccurate information.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Opt-Out: Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at support@skinedible.in.

Data Security

We use industry-standard encryption and security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
However, no online system is completely secure, and we cannot guarantee absolute protection.

Children’s Privacy

Our website and products are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors. If we become aware that we’ve collected such data, we will delete it immediately.

International Transfers

If you access our website from outside [Your Country], please note that your information may be transferred to and processed in countries with different data protection laws.
By using our website, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy periodically to reflect legal or operational changes. The “Effective Date” will always indicate the latest revision.
Your continued use of our site after updates constitutes acceptance of the revised policy.

Contact Us

For questions or privacy-related requests, contact:
📧 support@skinedible.in
📍 [Company Address]
🕒 Response Time: Within 10 business days